Shipping Policy
Effective Date: 03-10-2024
At dnpshopping.com, we strive to provide you with the best possible shopping experience, including timely and efficient delivery of your products. This Shipping Policy outlines the details of how we handle shipping and delivery.
1. Order Processing Time
- All orders are processed within 5 business days (excluding weekends and holidays) after receiving your order confirmation.
- You will receive an email notification when your order has shipped.
- In case of any significant delays or issues with your order, we will contact you directly via email or phone.
2. Shipping Rates & Delivery Estimates
- Domestic Shipping: We offer various shipping options within India, including:
- Free Shipping: Available for orders over , estimated delivery time 2 days.
- International Shipping: We currently ship to India. Shipping rates and delivery times will be calculated at checkout based on your location.
- Delivery estimates provided during checkout are approximate and may vary depending on your location, shipping method, and other factors.
3. Shipment Confirmation & Order Tracking
- Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to track the status of your shipment via our courier's website.
4. Customs, Duties & Taxes (for International Orders)
dnpshopping.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (such as tariffs, taxes, etc.) are the responsibility of the customer.
5. Delivery Issues
If your shipment is delayed, lost, or damaged during delivery, please contact us immediately at info@dnpshopping.com. We will work with the shipping carrier to resolve the issue and keep you informed of the status.
6. Shipping Address Errors
- Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If an incorrect address is provided and the package is returned to us, we may ask you to cover the reshipping cost.
7. Damaged or Missing Items
If your order arrives damaged, or you receive an incomplete order, please contact us within 5 days of receiving your package at info@dnpshopping.com. Include photos of the damaged items and packaging, and we will work to resolve the issue promptly.
8. Changes to This Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy regularly for any updates.
9. Contact Us
For any questions or concerns regarding shipping, please contact us at:
dnpshopping.com
Email: info@dnpshopping.com
Phone: +91 1234567890
Address: Mumbai